Privacy Policy

1. Who we are

This website is operated by Maple & Main Bakery & Café ("we", "us"). This policy explains what personal information we collect through the site, how we use it, and the choices you have. It applies to this website only, not to third-party ordering or payment services linked from it, which have their own policies.

2. Information we collect

Information you give us. When you send an inquiry, contact us or join our newsletter we collect the details you enter — typically your name, email address, phone number, event date, guest count and your message.

Information collected automatically. Like most websites we receive standard technical data such as pages visited, approximate location derived from your IP address, browser and device type. We use privacy-respecting analytics and do not build advertising profiles.

3. How we use your information

• To answer your questions and prepare cake, catering and holiday orders.
• To send the newsletter you asked for — you can unsubscribe from any email with one click.
• To keep the site secure, prevent spam and understand which pages are useful.
• To meet legal and accounting obligations.

4. Sharing

We do not sell personal information. We share it only with service providers who help us run the site and the bakery (hosting, email delivery, online ordering and payments), and only as needed to provide those services. Those providers are bound to protect your data.

5. Retention

Inquiries and messages are kept for as long as needed to serve you and for a reasonable period afterwards for our records. Newsletter details are kept until you unsubscribe. You can ask us to delete your information at any time.

6. Your rights

Depending on where you live you may have the right to access, correct, delete or restrict the use of your personal information, and to object to certain processing. To exercise these rights, contact us using the details in the footer. We will respond within the time required by law.

7. Children

This site is not directed at children under 13 and we do not knowingly collect their information. If you believe a child has provided us with personal data, contact us and we will delete it.

8. Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised. Material changes will be highlighted on this page.

9. Contact

Questions about privacy can be sent to the email address or postal address listed in the footer of this site.